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FAQ

  • Q Cannot find the router wifi at home

    A 1. Press IOT Button again to try reconnecting with power station.
    2. Use another phone hotpot as a router. If you are able to link your device to the hotspot network, it indicates that your Wi-Fi router is not operating on the 2.4 GHz frequency.
    In such a scenario, you have the option to adjust the settings of your router.
  • Q How long does it take to fully charge?

    A It takes a total of 1.3 hours to reach a complete charge.
In accord with the global Carbon peaking and Carbon neutrality strategies, Shinegiant has made continuous innovations and breakthroughs in the fields of new energy portable power stations and clean new energy applications, and completed the construction of various life electricity scenarios in modular ways.
Address: No. 88, Qinxi Road, Economic Development Zone, Gaochun District, Nanjing City
     Landline: +86-025-57356688
Mobile: +86 139 5208 5563
Pre-sales email Support@shinegiant.com
After-sales email
 Mako@shinegiant.com
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