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FAQ

  • Q Cannot find the router wifi at home

    A 1. Press IOT Button again to try reconnecting with power station.
    2. Use another phone hotpot as a router. If you are able to link your device to the hotspot network, it indicates that your Wi-Fi router is not operating on the 2.4 GHz frequency.
    In such a scenario, you have the option to adjust the settings of your router.
  • Q How long does it take to fully charge?

    A It takes a total of 1.3 hours to reach a complete charge.
In accord with the global Carbon peaking and Carbon neutrality strategies, Shinegiant has made continuous innovations and breakthroughs in the fields of new energy portable power stations and clean new energy applications, and completed the construction of various life electricity scenarios in modular ways.
17800 CASTLETON ST STE 665
CITY OF INDUSTRY, CA 91748
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Tel: 001 213 221 6227
After sales Email:mako@shinegiant.com
Pre sales Email:support@shinegiant.com
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